Main ethos - About Dezrez Estate Agent Software Customer Service Staff History Awards

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Who is using dezrez?

Christopher Pallet

Christopher Pallet

No. of offices: 5-10
Previous software: Other
Location: South

With technology constantly evolving and our day to day lives changing with it, Dezrez enables us to embrace this and offer the services that come with these advancements, to our clients

Main ethos

Noun: The characteristic spirit of a culture, era, or community

We strive to provide the very best software and customer service to our agents. We endeavour to pave the way for innovation in the property industry by continuing to develop new and exciting tools for estate agents. We take a pro-active approach to business and aim to help our agents get the most out of their investment.

Listening to our customers

Woman standing on a star which is suspended on a string

We have always placed extra emphasis on listening to our customers. It's a small thing to do, but it's often overlooked. If you want something then we try to find out exactly what it is you want, not what we think you want. Everyone in the business is trained to listen! This philosophy of listening has served us well.


Support and customer service perfection

A man and a woman holding a sign which says People

We have heavily invested in a large, fully trained support team to ensure waiting times are kept to a minimum. We use a series of support tools in order to get a clear understanding of the situation to give you the correct solution. When we deal with a request we aim to have a single member of our team see it through to a resolution.


Stuff that works

Office workers doing construction work

Isn’t it great when you come across software that just works and a team of people that are easy to work with? That’s us! Our software gives estate agents all the tools needed to run a modern estate agency. It’s a team thing! Give us a call, because we would love to show you.


Going above and beyond

A man climbing through a car sunroof looking up

We strive to ensure that we can help and advise you on as many subjects as possible, not only dezrez, and we welcome our customers to call us no matter the query (we like a challenge). Our friendly support team will always do their best to help you. Rest assured that you will always receive impartial advice that will actually help you, rather than a sales pitch.


Buy into a relationship

A group of office workers standing together as a team

Estate agents choose dezrez not only for our reputation as an award winning, reliable software provider but also because unlike our competitors, we are not a faceless corporation.


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