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Bradshaw Farnham and Lea

Bradshaw Farnham and Lea estate agents are a long established independent estate agency with branches covering the North West of England. They have grown from a local single branch agency to a chain of 10 offices within the last 7 years. Their success can be attributed to their highly motivated staff, led in turn by an excellent team of directors and managers. It is with their vision, hard work and dedication to continual investment in new ideas and new technology that has been the foundation of a very successful partnership between dezrez and Bradshaw Farnham and Lea.

Key agency facts...

Three office blocks

Number of offices

5-10

Pole holding a For Sale and a To Let sign

Discipline

Sales and Lettings

Folded road map

Location

North

Keyhole in the style of a target

Target market

City

Computer screen with a red arrow pointing backwards

Previous software

None

A shop standing alone

Agency style

Independent

We chose Dezrez because...

We have significantly improved our system usage, and reduced the amount of time our team spend in admin functions and not communicating with customers by investing in dezrez

What Bradshaw Farnham and Lea said:

We have a chain of 10 offices across the northwest, one of the challenges for us in growing has been consistency in all aspects of our business but specifically in how we provide consistent good customer service and share information across our branches. The key to its success for us has been continual training. We have significantly improved our system usage, and reduced the amount of time our team spend in admin functions and not communicating with customers by investing in training with dezrez. We have created a super user in each branch who we invest in training who then cascade throughout our 80 staff. Having the management information at hand to support the business is something we would struggle to live without.
Rob Farnham Owner

Interesting facts

  • At Bradshaw Farnham and Lea we are more than just names above the door. The directors are actively involved in all aspects of the business, and are always available to discuss your requirements on a one-to-one basis. We have cherry-picked the best staff in the area, and we also invest heavily in their training to ensure that we are always able to offer our clients the best advice and assistance.

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