January’s updates are all about giving UK estate agencies more control, smarter workflows, and stronger client engagement, helping your team save time, stay organised, and win more instructions.
From improved reporting permissions to streamlined navigation and automated nurture campaigns, these releases continue to strengthen Dezrez as your one-stop shop for managing the full property journey.
More control over reporting & dashboard access
We’ve introduced granular permissions for reporting widgets, giving managers full control over who can add specific reports across both Property Management (PM) and Dezrez CRM.
What’s new?
A dedicated section in Settings & Permissions now allows access to be granted or removed at:
- Agency level
- Branch level
- Individual user level
Why this matters
✔️ Keeps sensitive reporting data secure
✔️ Ensures only authorised users can add key dashboard widgets
✔️ Gives leadership teams greater visibility and control
Note: Without permission enabled, the widget will no longer appear in the dashboard selector.
Brand-new sales progression report
Tracking sales milestones just became easier with the launch of the Sales Progression Report.
What’s new?
Filter properties by key Vendor and Purchaser milestones, such as:
- Sales Memo sent
- Critical progression stages
Why this matters
✔️ Negotiators can instantly view deals at crucial moments
✔️ Faster updates for clients and vendors
✔️ Helps keep transactions moving smoothly
Group Hub refresh – faster, clearer, more modern
We’ve delivered a fresh redesign of the Group Hub page, giving agents a cleaner, more intuitive workspace aligned with the Property Hub experience.
Highlights include:
- Updated look and feel for consistency
- Smarter use of space so teams can see more at a glance
- Improved navigation with fewer clicks in daily workflows
What this means for your agency
- Faster onboarding for new team members
- Reduced admin time across sales and lettings
- Increased productivity without additional overheads
- A smoother workflow across the entire agency operation
New: automatic nurture campaigns for newly created contacts
We’ve launched the first in a series of nurture automations whereby an automatic notification is sent to every new contact added in Dezrez.
What’s new?
A new Dezrez Post pack type: “Nurture Campaigns – Contacts”
Campaigns can be tailored by person type:
- Vendor
- Purchaser
- Sales applicant
- Lettings applicant
Why this matters
✔️ Make a great first impression immediately
✔️ Stay front-of-mind without manual follow-up
✔️ Save negotiators and listers time
✔️ Build stronger relationships automatically
Tip: Create a simple “Welcome to [Agency Name] – here’s what happens next” message for each contact type to set expectations and build trust.
Fix: Correct Offer Accepted Details on Property Page
We’ve resolved an issue where “offer accepted” details were occasionally displaying incorrectly.
What’s improved?
The correct accepted offer is now always shown on the property record.
Why this matters
✔️ Removes confusion in the sales pipeline
✔️ Improves confidence when discussing offers
✔️ Supports compliance and accurate audit trails
Additional Group Hub UI improvements
Following customer feedback—including suggestions raised by partner agents such as Oakwood—we’ve introduced small usability and readability enhancements across the Group Hub.
Improvements include:
- Clearer layout
- Reduced friction when navigating group records
- Faster access to key information
Why this matters
✔️ Spend less time searching and more time speaking to clients
✔️ Smoother day-to-day workflows across connected contacts and properties
✔️ Continuous polish that boosts productivity
Got a request? Reach out to your account manager
